A quickly surface the most frequently asked questions about your product or service. Well, instead of forcing people to always respond with the same information, why not delegate this task to a Chatbot? You certainly won't be bored. Searching for a product Do you have an e-commerce site with hundreds or thousands of products? Are you sure your internal search is working well? Maybe you don't know it, but your potential customers.
Who don't immediately find what they're looking for usually abandon your site without too many hesitations. Here, a properly "educated" Chatbot can Job Function Email List easily find a product starting from the most abstruse search terms, or from the characteristics of the person they are looking for or from a few vague "clues.
That your visitor has in mind Managing customer support This aspect is a subtype of the first topic in this list. If your company uses Facebook (or other) to do CRM, a Chatbot can help "filter" a user's or customer's requests to put them in contact with the right person in a short time: shipping, invoicing, administration, complaints, returns and all those questions usually addressed to call centers will be dealt with effectively.