Each WhatsApp for Business account can have up to 25 phone numbers associated with it. Only new messages after connecting your WhatsApp Business account will be synced to HubSpot.Historical conversations will not be synced. After you connect WhatsApp to HubSpot, messages will no longer appear in the WhatsApp mobile app or web app, but only in your HubSpot account conversation inbox.
Due to Meta's requirements for using the WhatsApp integration, you cannot connect a personal WhatsApp account to HubSpot, but you must connect a Business account. How it works To phone number connect WhatsApp and HubSpot, go to your HubSpot account settings and click on the “Inbox” item. Then connect a new channel, choosing the WhatsApp option. Then, follow the wizard by entering all the requested information.
Step 1: Log in to your HubSpot account and go to the Conversations > INBOX section How to Connect HubSpot to WhatsApp Business - Step 1 Step 2 – Select WhatsApp Integration How to Connect HubSpot to WhatsApp Business - Step 2 Step 3 – Select “Continue with WhatsApp” How to Connect HubSpot to WhatsApp Business - Step 3 Step 4 – You will be asked to choose the “Facebook Profile” you want to use to connect. How to Connect HubSpot to WhatsApp Business - Step 4 Step 5 – Here you need to enter the name of your business.