A screenshot of Chattermill's homepage Chattermill is a Unified Customer Intelligence platform that helps multiple teams and industries to streamline their Customer Experience (CX) score. Using its software for theme and sentiment analytics, Chattermill extracts actionable insights from customer support tickets, surveys, and conversations. Chattermill Features Product and customer feedback analytics Customizable dashboards and app integrations Unified customer intelligence and sentiment analysis Impact analysis and Net Promoter Score measurement Chattermill Pricing Chattermill’s Starter and Enterprise plans are custom. Keyhole Best known for: Social Listening, Influencer Tracking Screenshot of Keyhole's Homepage Keyhole is an all-in-one social media analytics and management platform that lets marketers create and share visually appealing reports.
Keyhole’s goal is to help brands measure the impact of their marketing efforts, social media campaigns, and hashtags. In fact, their social listening tools offer a sentiment analysis dashboard that groups social posts by sentiment. Users can filter these posts by their social channel and monitor their brand perception online. Keyhole Singapore Phone Number Features Influencer marketing and market research Brand monitoring and sentiment analysis Campaign monitoring and optimization Social listening and reporting Keyhole Pricing Pricing plans starts at $ per month MonkeyLearn Best known for: Text Analytics, Data Visualization A screenshot of MonkeyLearn's homepage MonkeyLearn is a cloud-based text analytics solution that offers a suite of tools, including an advanced sentiment analysis tool.
With MonkeyLearn, users are prompted to create their own sentiment analysis model and train it to recognize industry-specific keywords. While this sounds complicated –and requires manual work as well– it’s definitely a unique and valuable take on sentiment analysis. MonkeyLearn Features Text extraction and classification with machine learning Sentiment analysis and data visualization VoC analysis and CSAT measurement NPS analysis and customer insights MonkeyLearn Pricing There is no pricing information. Why Should you Use Sentiment Analysis Tools? Businesses use sentiment analysis tools to: Understand customer feelings Sentiment analysis tools reveal the context of your online conversations to help you understand what your customers really need.