Interestingly, the number of ecommerce sites in France has also increased. At the end of June there were . ecommerce pages in France, a increase compared to June last year. This figure is expected to reach . ecommerce sites in France in the third quarter. Live Chat for Ecommerce, What Benefits Does It Offer. Susana Maria Urbano Mateos Chat in real time Live chat is a webbased service that allows customers to communicate or "chat" in real time with someone from the page they are visiting. They are typically used in support applications to provide immediate customer support, answer questions and guide the user through the purchase process. There are definitely advantages to using a live chat for ecommerce , and that's what we want to talk to you about next.
index Benefits of Live Chat for Ecomm Best budget GPS tracker price in Bangladesh erce A live chat increases sales and conversions Customers who “chat” are more likely to buy Improve customer satisfaction level Other Advantages of Online Chat for Ecommerce See all categories Benefits of Live Chat for Ecommerce There are many benefits associated with using a live chat for ecommerce , all of which add great value to sales and certainly value to the user experience. For example A live chat increases sales and conversions Thanks to being able to respond to customer questions and concerns , a live chat helps increase conversions and sales for an ecommerce site. This tool is estimated to increase conversions by . Customers who “chat” are more likely to buy This is another one of the best advantages of an online chat for ecommerce sites, which makes a lot of sense because depending on the response they get, they can immediately decide to make a purchase instead of those who don't use this function.
Improve customer satisfaction level A large portion of customers find that a live chat is helpful in helping them in their buying process. In fact, most consumers feel that knowing that the tool is available with a chat button gives them confidence. Other Advantages of Online Chat for Ecommerce In addition to all this, we must not forget that live chat increases the effectiveness of customer service, and, it reduces technical support costs, in addition to the generated measurements and statistics, they can be used to improve communication with visitors, not to mention that it gives an important competitive advantage to ecommerce businesses. Social networks and statistics revealing their growth Susana Maria Urbano Mateos Social networks Every day, the number of active users on social networks is increasing .